Frequently Asked Questions
Where are we located?
You can find here all our locations.
How do I rent a unit with 1‑800‑Self‑Storage?
You can rent online in minutes, or visit one of our locations to tour unit options. No long-term contracts—just choose your unit size, sign up, and move in!
Do you offer climate-controlled units?
Yes. We provide climate-controlled storage to protect furniture, documents, electronics, and other temperature-sensitive items from humidity and extreme temperatures.
What security measures do you have in place?
Our facilities feature electronic gate access, unique PIN codes, individual unit alarms, and 24/7 digital surveillance to ensure your items are safe.
What are your rental terms?
We offer flexible month–to–month leases with no hidden fees or long-term commitments. You’re free to stay as long—or as short—as you need.
Can I pay my bill online?
Absolutely! You can securely pay your monthly bill anytime through our website—no need to visit the office.
What on-site amenities are available?
Many locations offer dollies and carts, packaging supplies, heated indoor drive‑throughs, conference rooms, any many more! Ask us about it!
Do I need insurance for my stored items?
We require all renters to carry insurance. You can provide your own or purchase coverage from us to ensure full protection.
What if I need help after hours?
Our office hours vary by location, but facilities are accessible during extended gate hours. Contact your local manager for specific after-hours support and policies.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
